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Shipping insurance

Our guide to parcel insurance by carrier

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Check the table below for an overview of shipping insurance by carrier/service.
 

Shipping insurance protects your business from financial loss if a parcel is lost, stolen, or damaged in transit. Different carriers offer varying levels of default coverage, and additional insurance can often be purchased for higher value shipments.

 

Below is a breakdown of parcel insurance coverage by major carriers.

 
Carrier
Complimentary Carrier Cover
Insurance
USPS
$50 included for all service levels for shipments shipped after 1 October 2025
Insurance available from 2% of declared value (minimum $5.00)
UPS
$50 included for all service levels except Ground Saver
Insurance available from 2% of declared value (minimum $5.00)
DHL
No
Insurance available from 2% of declared value (minimum $5.00)
FedEx
No
Insurance available from 2% of declared value (minimum $5.00)
USA Export
No
Insurance available from 2% of declared value (minimum $5.00). Note that USA Export Standard is not fully trackable and insurance is not recommended for this service level
 

You can add additional cover to a specific order via the app. Fixed additional cover can also be added to all of your shipments on request. Additional cover is provided by Warehut’s insurance partner(s). If you choose to add additional insurance, you can no longer claim for complimentary carrier cover. By choosing the right insurance option, you can minimize risk and ensure smooth delivery. Signature on delivery can also be added to ensure peace of mind for high value or important shipments.

 

Additional insurance cover cannot be added after an order is shipped. Coverage does not apply to shipments where an initial acceptance scan into the carrier’s network is unavailable or where shipments are otherwise ineligible for cover according to the carrier or Warehut’s insurance provider’s terms and conditions, such as perishable or fragile shipments sent in insufficient or unsuitable packaging. For full details, refer to the carrier’s official terms and conditions or chat to your customer support rep. Claims cannot be made more than 30 days after the shipment date. Claims are assessed by the carrier or Warehut’s insurance provider (depending on the circumstances of the claim and coverage available), not Warehut.