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Carrier insurance

Our guide to parcel insurance by carrier

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Check the table below for an overview of parcel insurance by carrier. Note: we’ve done out best to be accurate, but always check the carrier’s website and/or terms and conditions for up to date pricing and inclusions.
 

Shipping insurance protects your business from financial loss if a parcel is lost, stolen, or damaged in transit. Different carriers offer varying levels of default coverage, and additional insurance can often be purchased for higher value shipments.

 

Below is a breakdown of parcel insurance coverage by major carriers.

 
Carrier
Insurance Included?
Further Information
USPS
No
Parcel insurance available at 2% of declared value, with a minimum fee of $5/order.
UPS
Yes for all service levels excluding Ground Saver/SurePost Maximum coverage of $100
Note: UPS Ground Saver packages are handed to USPS for last-mile delivery. UPS carrier liability only applies to the portion of the journey when UPS has the package. Consequently, insurance claims are very difficult to win because it is often unclear whether UPS or USPS had possession or control of the parcel when the problem occurred.
DHL
No
Parcel insurance available at 2% of declared value, with a minimum fee of $5/order.
FedEx
No
Parcel insurance available at 2% of declared value, with a minimum fee of $5/order.
 

By choosing the right insurance option, you can minimize risk and ensure smooth delivery operations.

 

Need help with shipping coverage? Contact our support team for guidance.